1) Take Your Trip
When an emergency arises, select the transportation mode you'd like to use to get home.Your reimbursement covers the cost of a taxi or other ride for hire trip, rented vehicle (such as carshare, scooter or bicycle), or transit. If you've selected rideshare, call or text the cab or other ride-for-hire company of your choice (such as Uber or Lyft) to arrange for a ride. If it is related to your emergency, an intermediate stop (such as at a daycare or school to pick up a sick child) is allowed before going home or to where you’ve left your car.
You'll pay for the ride up front. Make sure you get a receipt showing the ride service company name, date, time, charges, and origin and destination addresses, and driver’s name or ID number. Tips are NOT included in their imbursement.
2) Request Reimbursement
No more than seven days after your guaranteed ride home, request a reimbursement through the GRH section of the Alamo Commutes website or mobile app (select Guaranteed Ride Home from the left menu).
In cases where a ride home costs more than $50 the employee may either pay the difference or submit more than one reimbursement request voucher for the same ride.
3) Receive Reimbursement
Following positive verification that you have met the conditions mentioned above, the Alamo Area Metropolitan Planning Organization (AAMPO) will give you points that can be redeemed for a digital gift card, rounded to the nearest dollar.